Friday 25 May 2012

Wrong Shop

A telephone call:

- Good afternoon...
"Hi there, I wonder if you can help me."
- I'll do my best.
"I bought an angel fish from you at the weekend, and it didn't look very well the first day, and this morning it has died."

We get this a lot. There is another pet shop a mile or two up the road that specialises in fish. People often look up their number in the yellow pages, and mistakenly think it is us.

- Sorry, you've called the wrong shop.
"Is that the pet shop in the village?"
- Yes, but we don't do fish.
"Yes you do."
- No, no we don't. You've got the wrong shop.
"I can assure you that I haven't. You do fish and reptiles."
- No, and no. We used to do reptiles. We don't now. And we've never done fish.
"Well, I was in there yesterday and you had an abundance of both!"
- You have called the wrong shop. There is another shop in the village that sells fish and reptiles
"I'm not an idiot you know. I bought a fish from you yesterday. Now it is dead."
- We don't do fish. You have the wrong shop. You need to call...
"Right. That's it. I'm coming over right now and you WILL be replacing my fish."
*hangs up*

It is amusing when I think that the customer will now go to the correct shop, and complain about the telephone conversation they just had. I imagine the fish shop's reply will be, "You called the wrong shop".

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